Privacy Policy
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Privacy Policy


This is the privacy policy statement of Akiconshop.com (After this, "Akicon," "our," "we," or "us"). This statement aims to provide information about how Akicon collects, uses, and shares the news we get from our customers and visitors. Our collection efforts are designed to improve the shopping experience of our customers and to provide customers with relevant information about our products, services, and promotions.

Information we collect

We may collect your contact information, including names, user names, billing and shipping addresses, email addresses, phone numbers, and other digital data.

When you place orders, we may collect your payment information, including credit/debit card numbers and PayPal accounts. We may collect your purchase/return/exchange information and information on how you use our website, including your IP addresses, details about your visits to the website, your browser types, the amount of time you spend on our website, and other data. We may also track the pages you visit, look at what website you came from, or what website you see when you leave us. We collect this information using third-party tracking tools.


How we collect information

We may collect information from you directly. Examples include:

You create an Akicon account.

You subscribe to newsletters, email notifications, or mobile messages from us.

You visit the site and purchase our products.

You upload pictures, comments, or reviews on our site. You connect us for customer service via email or other social media platforms. You participate in the questionnaires from Akicon. You enter a lottery, contest, or promotion activity. We may collect information from you passively. For example, we may use tracking tools like browser cookies, Google Analytics, pixel/web beacons, and other technologies to receive and store certain information. We may have third-party business partners collect non-personally identifiable information when you visit the site. We may collect your information from other sources. For example, when your friends purchase from Akicon and send the product to you, your friends submit your information to us through a refer-a-friend type feature. If you use one such part, please be sure a very close friend or family has authorized you to share the information, and you submit the email address only.


How we use the information we collect

We use the information for business purposes, including:

We manage and fulfilling purchases, orders, payments, returns, and refunds.

We are providing satisfying customer service.

We are responding to your comments, reviews, and opinions.

We are conducting the survey, research, and analysis.

Marketing purposes like sending you coupons, newsletters, emails, promotions, etc.

We don't trade, sell, or rent your personally identifiable information with third parties. However, we may share the information for business purposes as legal. Examples including:

We may share your information with Akicon families (including all company members and subsidiaries) to offer you better products and services.

We may share the information with third-party partners who provide us with support and services to market our products and services. The third-party partners may need information about you to perform their functions. These companies are not authorized to use the information we share for any other purpose.

We may share your data if we are under a duty to disclose or share your data to comply with any legal obligation; or to enforce or apply our terms and conditions of supply and other agreements; or to protect our rights, property, or safety or that of our customers, or other third parties. It includes exchanging information for fraud protection and credit risk reduction with other companies and organizations. You have the right to ask us not to process your data for marketing purposes by ticking the relevant boxes on the order form or contacting us at the address below.


Google Adwords & Analytics remarketing cookies

We use Google Adwords remarketing services to show advertisements on third-party websites (including Google) to previous visitors of Akicon. The advertisements may be text-based, or they may be display ads within the Google Display Network. It might mean we show advertisements to visitors who, for instance, have not yet completed the order process.

Our privacy policy and Google's use of all collected data. You can set up your preferences regarding advertisements through the Google Ad Preference page.


Affiliate cookies

We cooperate with affiliate business partners to collect information and behavioral data from you for purposes such as targeting advertising services and better understanding the effectiveness of our affiliate advertisements placed on third-party websites.

Criteo cookies

We also cooperate with Criteo for retargeting. Criteo specializes in creating personalized advertisements through "Criteo Dynamic Retargeting" and "Criteo Sponsored Products." Criteo builds advertisements for users who visit our website or mobile application and with publishers to display personalized advertisements.

The aim is to deliver advertisements by displaying products that you might be interested in based on your recent browsing behavior or search.

Example of a “Criteo Dynamic Retargeting” Product ad: if you visit and browse on website/mobile application A, on a subsequent online visit to the website/mobile application B, you will see ads personalized by your browsing history on the website/mobile application A.

Example of a "Criteo Sponsored Products" Product ad: if you search our website ("Criteo Sponsored Products"), you will see ads personalized by your search on that website. With the Criteo service, you should receive personalized ads that are more relevant than the standard advertising you would receive without Criteo.


Social media cookies

Social media platforms may collect information about your use of our services and inform other forum users about your activities on our website and device applications. When you engage with our content on or through third-party social networking websites, plug-ins, and applications, you may allow us to have access to certain social media account information (e.g., name, username, email address, gender) as determined by the settings of the social media services to deliver the content or as part of the operation of the website, plug-in or application. Social media services may also use cookies or other technologies to provide services or track your online activities over time and across multiple websites and device applications. Your interactions with social media features are governed by the respective privacy policies of the companies providing the features.

Security

All the information we collect is stored within our customer database and is used only for confirmation, shipping, and billing of your order. Except as set out in this privacy policy, your data will not be used for any other purpose without your consent.

Your information is stored on secure servers by all applicable laws and regulations. Any payment transactions will be encrypted using appropriate technology.

We recommend customers carefully check their accounts and report any unexpected activity to your bank companies and us without delay. We don't recommend you share your passwords.

You may request access to any information which is stored within our database. You may also request changes to the details we hold about you if they are incorrect or incomplete.

Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that they have their privacy policies, and we do not have any responsibility or liability for them. Please check these policies before you submit any personal data to these websites.


Contact us

If you have any questions concerning this Privacy Policy or the website, please do not hesitate to contact us by email(service@akiconshop.com) to our customer services.
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